Topic 11, Baldwin Museum of Science
You are an enterprise desktop support technician for the Baldwin Museum of Science.
The Baldwin Museum of Science is located in Dublin. The museum has 2,000 employees. All employees have laptop computers that have cellular connections.
The museum has a main office and three satellite offices.
Active Directory Configuration
The network contains an Active Directory forest. The forest contains a domain named
The relevant group policy information is shown in the following table:
All servers are located in the main office and run Windows Server 2008 R2. The relevant servers are configured as shown in the following table:
Users access the network remotely by using a DirectAccess connection.
Client Computer Information
All client computers run Windows 7 Enterprise (x86). The client computers are configured to receive Windows Updates from http://WSUS.
All users run Microsoft Office Outlook 2010 and use Outlook Anywhere. Users access the intranet Web site by using the URL http://intranet.
The museum hosts several Web sites that use the domain suffix fineartschool.net.
Corporate Security Policy
The corporate security policy states that all updates on client computers must be installed from the internal WSUS server.
Users report that they can only access the fineartschool.net Web servers by entering the full URL to the servers. You need to recommend a solution that allows users to access the Web servers by using single label names. Your solution must ensure that users can access the intranet Web server by using the URL http://intranet. What should you recommend?
A. the DHCP server option for the DNS domain name be removed
B. fineartschool.net be added as the primary DNS suffix in the Default Domain Policy
C. fineartschool.net be added to the DNS Search Suffix list in the Default Domain Policy
D. the Allow DNS Suffix Appending to unqualified Multi-Label Name Queries setting be enabled in the Default Domain Policy
Correct Answer: C
A new printer is installed on FP1 and is shared as Printer1. Users report that they receive an error when they try to connect to \FP1Printer1, and that after they click OK they are prompted for a printer driver. The server administrator confirms that the printer is functioning correctly and that he can print a test page. You need to ensure that users are able to connect to the new printer successfully. Your solution must minimize administrative effort. What should you request?
A. an x86 printer driver be installed on FP1
B. the permissions be changed on the shared printer
C. a new Group Policy object (GPO) be created that includes a printer mapping for
D. the Devices: Prevent users from installing printer drivers setting in the Default Domain Policy be set to disabled
Correct Answer: A
Twenty new laptop computers are joined to the domain. Users of the new laptops report that they can access the Exchange server, but they cannot access file shares or internal Web sites when they are outside of the office. Other remote users can access file shares and internal Web sites when they are outside of the office. You need to ensure that users of the new laptops can access file shares and Web sites on the internal network when they are outside of the office. What should you request?
A. new user certificates for the laptop users
B. new computer certificates for the laptops
C. the user accounts for the laptop users be added to the BaldwinDirect Access group
D. the computer accounts for the laptops be added to the BaldwinDirect Access group
Correct Answer: D
The help desk technicians discover that Windows Defender definitions are not up-to-date on client computers. The help desk technicians report that other critical updates are applied to the client computers. You need to ensure that all client computers have the latest Windows Defender definitions. Your solution must comply with the corporate security policy. What should you request?
A. a firewall exception be added for msascui.exe
B. the WSUS server be configured to download and automatically approve Windows Defender definition updates
C. the Remove access to use all Windows update features setting in the WSUS Policy GPO be set to disabled
D. the Windows DefenderTurn on definition updates through both WSUS and Windows Update setting in the WSUS Policy GPO be set to enabled
Correct Answer: B
The help desk technicians discover that some computers have not installed the latest updates for Windows. The Windows Update log files on the computers show that to complete the installation of several updates the computers must be restarted. You need to ensure that future updates are successfully installed on all computers. What should you request?
A. the logon hours for all user accounts be set from 06:00 to 22:00
B. the Delay Restart for scheduled installations setting in the WSUS Policy GPO be set to disabled
C. the Allow Automatic Updates immediate installation setting in the WSUS Policy GPO be set to enabled
D. the No auto-restart with logged on users for scheduled automatic updates installations setting in the WSUS Policy GPO be set to disabled
Correct Answer: D
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