QUESTION 481
A datacenter server technician notices that several of the last sticks of RAM which were installed as upgrades have been found damaged due to static electricity. This only occurs in a particular server room within a large datacenter. Which of the following environmental hazards is MOST likely at play here?
A. |
Humidity levels are well below average |
B. |
Temperature levels are too high |
C. |
Temperature levels are well below average |
D. |
The room does not have enough ventilation |
Correct Answer: A
Explanation:
http://www.ask.com/question/ho
w-does-humidity-affect-static-electricity
QUESTION 482
Activity logs show a large amount of data downloaded from a company server to an employee’s workstation overnight. Upon further investigation, the technician identifies the data as being outside the scope of the employee’s regular job functions. Which of the following steps should the technician take NEXT?
A. |
Report through proper channels |
B. |
Document the changes |
C. |
Continue to track more evidence |
D. |
Preserve the chain of custody |
Correct Answer: A
Explanation:
This is the breach of security. You need to report through proper channel to the senior management about this breach. You can report to your supervisor and he/she can report to higher authorities for further investigation.
QUESTION 483
During a presentation, a client removes confidential proposal materials from the presenter’s laptop via an IR connection. This behavior is expressly prohibited by the company. The client’s location in the audience is immediately identified. Which of the following should the technician do NEXT?
A. |
Track the evidence |
B. |
Report to the proper channel |
C. |
Identify the information compromised |
D. |
Document the security breach |
Correct Answer: B
Explanation:
Report this matter to your supervisor or manager. He can then escalate the problem to higher authorities and take proper action to mitigate or rectify this digital theft.
QUESTION 484
Which type of fire extinguishing technology should be used when encountering an electrical fire?
A. |
Class B fire extinguishers |
B. |
Overhead sprinkler system |
C. |
Water-based fire extinguishers |
D. |
Non-water based extinguishers |
Correct Answer: D
Explanation:
http://cs.adelaide.edu.au/~kevin/Wardens/extinguishers.html
QUESTION 485
Which of the following will provide the BEST protection against power failures and data loss?
A. |
Auto-switching power supply |
B. |
Uninterruptible power supply |
C. |
Line conditioner |
D. |
Surge suppressor |
Correct Answer: B
Explanation:
http://en.wikipedia.org/wiki/Uninterruptible_power_supply
QUESTION 486
Which of the following tools are commonly used to remove dust and debris from inside a computer? (Select TWO).
A. |
Cotton and alcohol |
B. |
Vacuum |
C. |
Compressed air |
D. |
Anti-bacterial surface cleaner |
E. |
Feather duster |
Correct Answer: BC
Explanation:
Use vacuum and compressed air to clean dust and debris that accumulates inside a computer. Vacuum will suck the debris and dust and the compressed air will blow out the fine particles of dust from nooks and corners inside a computer.
QUESTION 487
Which of the following protocols would be MOST important in preserving digital evidence of criminal activity during an investigation?
A. |
Change control management |
B. |
Chain of custody |
C. |
Channel escalation |
D. |
MSDS documents |
Correct Answer: B
Explanation:
http://en.wikipedia.org/wiki/Chain_of_custody
QUESTION 488
Chain of custody needs to be kept intact for which of the following reasons?
A. |
To ensure data preservation during evidence inspection |
B. |
To ensure that the evidence is not left at the scene |
C. |
To ensure evidence is admissible in legal proceeding |
D. |
To ensure evidence is returned to proper owner |
Correct Answer: C
Explanation:
http://www.cse.scu.edu/~tschwarz/COEN252_09/Lectures/legalissues.html
QUESTION 489
Best business practices in IT include.
A. |
always suggesting the fastest route to fix the problem |
B. |
following up with a customer to verify satisfaction |
C. |
always suggesting the least expensive option |
D. |
offering all possible choices to a customer |
Correct Answer: B
Explanation:
http://faculty.mu.edu.sa/public/uploads/1362048851.3236customer%20satisfaction31.pdf
QUESTION 490
A technician servicing a user’s computer notices the user has a lot of desktop icons linking to inappropriate websites. Which of the following should the technician do NEXT?
A. |
Report through proper channels |
B. |
Track the evidence |
C. |
Document all changes to the computer |
D. |
Preserve the data and device |
Correct Answer: A
Explanation:
Notify your immediate supervisor and he can escalate the issue to higher authorities for proper investigation and mitigation.
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