[Free] New Updated (October) 220-801 CompTIA Real Exam 601-610

Ensurepass

 

QUESTION 601

Which of the following would be the BEST response a technician should give a customer who inquires about how long it will take to repair their PC?

 

A.

The technician should ask the customer when they would like the computer to be completed.

B.

Inform the customer that others will be helped first, but they will complete the repair as soon as possible.

C.

Based on the technician’s assessment, give the customer an estimated time of completion.

D.

Ask the customer to check in with the technician daily, until all work is completed.

 

Correct Answer: C

 

 

QUESTION 602

Which of the following display types uses a charged gas method of illumination?

 

A.

OLED

B.

CRT

C.

LED LCD

D.

Plasma

 

Correct Answer: D

 

 

QUESTION 603

Which of the following laptop hardware components requires a re-soldering process in order to replace properly?

 

A.

Mini PCIe wireless card

B.

Heat sink

C.

DC jack

D.

Li-Ion battery

 

Correct Answer: C

 

 

QUESTION 604

A user, Ann, is experiencing headaches and motion sickness symptoms when using her new computer monitor. Which of the following can a technician adjust to help Ann?

 

A.

Privacy filter

B.

Refresh rate

C.

Use a digital signal

D.

Brightness

 

Correct Answer: B

 

 

QUESTION 605

Which of the following protocols is used by a server to assign IP addresses?

 

A.

DNS

B.

SMTP

C.

LDAP

D.

DHCP

 

Correct Answer: D

 

 

QUESTION 606

Which of the following protocols is used to translate fully qualified domain names into IP addresses?

 

A.

LDAP

B.

DNS

C.

DHCP

D.

SMTP

 

Correct Answer: B

 

 

QUESTION 607

Which of the following is the MOST important aspect of the chain of custody?

 

A.

Reporting

B.

Preservation

C.

Observation

D.

Documentation

 

Correct Answer: D

 

 

QUESTION 608

A PC cannot connect to the network. A network card was purchased without documentation or driver discs. Which of the following is the BEST way to install it into this machine?

 

A.

From the PC, download and install the drivers

B.

Run Windows update to install drivers

C.

Copy drivers to flash drive and install

D.

Purchase the disc online and install

 

Correct Answer: C

 

 

QUESTION 609

A coworker has reported that someone has engaged in prohibited activity. The supervisor has asked the technician to quarantine the PC until police arrive. Which of the following should the technician do? (Select TWO).

 

A.

Allow the user to continue working

B.

Check for viruses

C.

Re-image the hard drive

D.

Document time/date for later reference

E.

Prevent users from accessing the PC

F.

Turn off PC

 

Correct Answer: DE

 

 

QUESTION 610

Which of the following pin pairs remain with the same wire color for either T568A or T568B?

 

A.

Pair 1 & 8

B.

Pair 2 & 7

C.

Pair 3 & 6

D.

Pair 4 & 5

 

Correct Answer: D

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