# Free] New Updated (October) ASQ CSSBB Real Exam Topic 1, Volume A part 05

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QUESTION 41  (Topic 1)

Find the value of (1) in the ANOVA table. Assume:

 A. 16.4 B. 3.2 C. 18.6 D. 23.2 E. 4.54 F. 12.2 G. 0.525 H. 2.82 I. 1.48 J. 35.4 K. 0.10

Answer: I

QUESTION 42  (Topic 1)

A team wants a technique for obtaining a large number of possible reasons for excess variation in a dimension. They should use:

 A. written and diagrammed work instructions B. flow charts and process maps C. cause and effect diagrams D. Pareto chart E. relationship matrix

Answer: C

QUESTION 43  (Topic 1)

P(A) = .42, P(B) = .58, P(A&B) = .10 Find P(A or B).

 A. .90 B. 1.00 C. .24 D. none of the above

Answer: A

QUESTION 44  (Topic 1)

According to the Central Limit Theorem:

 A. the median and the mean have the same value in a symmetric distribution B. the mode of a normal distribution is also the mean C. the mean of an exponential distribution is smaller than the median D. the mean, median and mode of a normal distribution all have the same value E. none of the above

Answer: E

QUESTION 45  (Topic 1)

The word “champion” in the context of Six Sigma projects refers to:

 A. the team that has had the most impact on the bottom line. B. the person who has coordinated teams most effectively C. the individual who has outpaced all others in six sigma knowledge D. none of the above

Answer: D

QUESTION 46  (Topic 1)

A quality leader who did extensive work with Japanese industry is:

 A. Juran B. Ishikawa C. Deming D. Ohno E. Taguchi F. all of the above G. none of the above

Answer: F

QUESTION 47  (Topic 1)

Find the value of (5) in the ANOVA table. Assume:

 A. 16.4 B. 3.2 C. 18.6 D. 23.2 E. 4.54 F. 12.2 G. 0.525 H. 2.82 I. 1.48 J. 35.4 K. 0.10

Answer: C

QUESTION 48  (Topic 1)

Is it safe to assume that the interaction effects are negligible?

 A. yes B. no C. probably

Answer: C

QUESTION 49  (Topic 1)

There are 14 different defects that can occur on a completed time card. The payroll department collects 328 cards and finds a total of 87 defects. DPMO =:

 A. 87 ?328 B. 87 ?(328 ?14) C. 14 ?87 D. 87 ?14 ?1,000,000 E. 328 ?87 F. 87 ?1,000,000 ?(14 ?328)

Answer: F

QUESTION 50  (Topic 1)

Customer segmentation refers to:

 A. dividing a particular customer into parts that are more easily understood B. grouping customers by one or more criteria C. maintaining secure customer listings to minimize communication among them D. eliminating or “cutting off” customers with poor credit history

Answer: B

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