# [Free] New Updated (October) ASQ CSSBB Real Exam Topic 2, Volume B part 03

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QUESTION 121  (Topic 2)

A team wants a technique for displaying the connection between various customer needs and various features on a product. They should use:

 A. written and diagrammed work instructions B. flow charts and process maps C. cause and effect diagrams D. Pareto chart E. relationship matrix

QUESTION 122  (Topic 2)

At a particular time, three components are in parallel and each has a reliability of 0.98.

What is the reliability of the system?

 A. 0.98 B. 0.94 C. 0.37 D. 0.26 E. none of the above

QUESTION 123  (Topic 2)

This QFD matrix was used in the design process for a ball point pen. What symbol is appropriate for the square labeled 7?

 A. B. C. D. none of the above

QUESTION 124  (Topic 2)

Here is a partial ANOVA table. Use = 0.05. The values of x, y and z should be:

 A. 200, 20, 3.22 B. 12, 1.2, 4.06 C. 200, 20, 4.06 D. none of the above

Explanation:The formula is as follows

MS = SS/dF = 1200/6 = 200

For the reference, see the table to derive Fstatistic and Fcritical http://www.sussex.ac.uk/Users/grahamh/RM1web/F-ratio%20table%202005.pdf

QUESTION 125  (Topic 2)

The null hypothsis should be:

 A. rejected B. not rejected C. accepted

QUESTION 126  (Topic 2)

Find the value of (12) in the ANOVA table. Assume:

 A. 16.4 B. 3.2 C. 18.6 D. 23.2 E. 4.54 F. 12.2 G. 0.525 H. 2.82 I. 1.48 J. 35.4 K. 0.10

QUESTION 127  (Topic 2)

This QFD matrix was used in the design process for a ball point pen. What symbol is appropriate for the square labeled 12?

 A. B. C. D. none of the above

QUESTION 128  (Topic 2)

Find sd:

 A. 0.2875 B. 0.3502 C. 0.2714 D. 0.2295

QUESTION 129  (Topic 2)

A control chart is to be used to display the number of non-conducting diodes. Each point on the chart represent the number of bad diodes in a box of 1000. The appropriate control chart to use is:

 A. x-bar and R B. median C. individual and moving range D. p E. np F. u G. c

QUESTION 130  (Topic 2)

An assembly line has 3 ?3 squares painted behind each person. Signs indicate the parts and quantities that should be placed there. This is an example of:

 A. visual factory B. kanban C. poka-yoke D. standard work E. set up time reduction (SMED)