[Free] New Updated (October) Avaya 3309 Real Exam 51-60

Ensurepass

 

QUESTION 51

You have installed an Orchestration Designer application on a Tomcat application server and try at call to the application. The test call fails.

 

What is the best way to validate the application installation?

 

A.

Check the Avaya Aura experience Portal (AAEP) System Monitor.

B.

Check AAEP administration System Maintenance > Log Viewer

C.

Open a browser window and access the application

 

 

 

 

Http:// <host>: <port>/<application name>/index.html

D.

Look at the Application Detail Report in the AAEP administration.

 

Answer: C

 

 

QUESTION 52

When installing Avaya Proactive Outreach Manager (POM) software on the Avaya Aura Experience Portal (AAEP) in a multiple Experience Portal Manager (EPM) configuration, on which server must the POM EPM plug-in be installed?

 

A.

the primary EPM server

B.

an auxiliary EPM server

C.

the remote application server

D.

a Medi
a Processing Platform (MPP) server

 

Answer: A

 

 

QUESTION 53

A customer has installed Avaya Aura Experience Portal, but no port was specified in the configuration the WebLM server. What is the default port used by the WebLM server?

 

A.

443

B.

8443

C.

8080

D.

28443

 

Answer: B

 

 

QUESTION 54

When a call center is administered for Intelligent Customer Routing (ICR), what is the purpose of the Primary ACD Identifier field?

 

A.

The field sets the priority for routing to an ACD.

B.

The field is used to differentiate ACD data feeds when ICR receives multiple data feeds

 

 

 

 

from CMS for different ACDs.

C.

The field is used to identify the link between the Session Manager and the Communication Manager.

D.

The field is available for future use and is not currently used.

 

Answer: A

Reference:

 

http://maxacd.com/wp-content/uploads/2013/09/Advanced-Call-Router-Manual.pdf

 

 

QUESTION 55

Your customer has configured VoIP connectivity on Avaya Aura Experience Portal. Calls made to the system are not responding with the correct speech recognition response.

 

What two items should he checked to resolve this situation? (Choose two)

 

A.

the audio/basic and audio/x-alaw-basic settings In the Web Administration screen

B.

the content of the Avaya network log server.log/log

C.

the Call Data Summary Report

D.

the error logs in the speech recognition server

 

Answer: AD

 

 

QUESTION 56

Your client upgraded their Voice Portal to an Avaya Aura Experience Portal (AAEP) and upgraded Avaya Proactive Outreach Manager (POM) software. Now their POMDriverApp application which is located on a separate application server is not working.

 

What would be causing this problem?

 

A.

A remote database was not configured on the AAEP.

B.

The new POMDriverApp provided with the POM software was not deployed on the application server.

C.< /font>

There are no Announcement Port licenses available for the POMDriverApp.

D.

The user has incorrect roles assigned.

 

 

 

 

 

Answer: B

 

 

QUESTION 57

Your client reported their Avaya Proactive Outreach Manager (POM) campaign is playing this message to their customers:

 

The system is experiencing technical difficulties.

 

Which two steps would you take to identify the likely cause of this message? (Choose two)

 

A.

Verify that th.ir H.323 or SIP ports are in service and that there are POM licenses available

B.

If the application uses Text to Speech (TTS), verify the Speech Server is working and is licensed correctly.

C.

Ensure that the Experience Portal Manager (EPM) can communicate with the Avaya Aura Communication Manager (AACM).

D.

If the application uses recorded .wav files, ensure the Media Processing Platform (MPP) can e files.

E.

Ensure that the Short Message Service (SMS) server is not down.

 

Answer: AB

 

 

QUESTION 58

Which Avaya Aura?Experience Portal (AAEP) component routes incoming email messages to the configured applications?

 

A.

email server

B.

Application Interface Web Service

C.

Orchestration Designer

D.

Email Processor

 

Answer: C

Reference:

 

https://downloads.avaya.com/css/P8/documents/100176098

 

 

 

 

 

 

QUESTION 59

In a geographical redundant configuration for Proactive Outreach Manager (POM) 3.0, zone Afails and the campaign is taken over by zone B.

 

Which licenses are going to be used when running the campaign in the fail-over zone B?

 

A.

the licenses of zone A

B.

the licenses of zone B

C.

The licenses of both zone A and B are available to all campaigns now running in zone

B.

D.

Only licenses specifically marked in the WebLM as backup licenses are used for the campaign from zone A running In zone B.

 

Answer: D

 

 

QUESTION 60

The Alarm Manager page on Experience Portal Manager shows an Alarm:

 

Q_ICR62006: User-to-User header is missing from SIP response 183 Session Which Avaya product in the deployment is not configured correctly?

 

A.

Avaya Aura Communication Manager

B.

Avaya Aura Session Manager

C.

Intelligent Customer Routing

D.

Avaya Aura Experience Portal

 

Answer: A

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