[Free] New Updated (October) Avaya 6202-1 Real Exam 1-10

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Exam A

 

QUESTION 1

A customer has purchased Avaya AuraTM Contact Center with the correct licensing to provide Open Queue session license and to provide agent licenses for the required multimedia contact types For this customer, where is Open Queue enabled?

 

A.

In the Contact Center Manager Sever (CCMS), Server Configuration, in the Main Menu Licensing tab

B.

in the Contact Center License Manager, Configuration, in the Contact Center Licensing tab

C.

in the CCMS, Multimedia Commissioning, Multimedia Licensing tab

D.

in the Contact Center Manager Administration (CCMA), Configuration, Applications, in the LM Service Configuration Setup tab

 

Answer: A

 

 

QUESTION 2

You are preparing a Windows 2008 Server for Contact Center Manager Server (CCMS) and Server Utility installation. Which operation on the server can the Server Utility perform?

 

A.

Perform event preferences

B.

Perform database restores

C.

Administer Contact Center Agent login credentials

D.

Modify Real-Time Display interface parameters

 

Answer: A

 

 

QUESTION 3

Which operating system is supported for Avaya AuraTM Contact Center server installations?

 

A.

Windows Server 2008 SP1 Standard or Enterprise Edition X32

B.

Windows Server 2003 SP2 Standard or Enterprise Edition X64

C.

Windows Server 2008 R2 Standard or Enterprise Edition X64

D.

Windows Server2008 Datacenter Edition X64

 

Answer: C

 

 

 

QUESTION 4

Which pre-installation preparations must be completed on a Platform Vendor Independent (PVI) server before installing Avaya AuraTM Contact Center server applications?

 

A.

Enable IPV6 . Ensure SNMP is disabled. Enable NetBIOS. The ELAN card must be first in the binding order

B.

Enable IPV6. Ensure SNMP is enabled. Enable NetBIOS. The Contact Center Subnet (CLAN) card must the first in the binding order

C.

Disable IPV6. Ensure SNMP is enabled. Disable NetBIOS. The Contact Center Subnet (CLAN) card must be first in the binding order

D.

Disable IPV6. Ensure SNMP is enabled .Disable NetBIOS .The ELAN card must be first in the binding order

 

Answer: C

 

 

QUESTION 5

You are installing the Contact Center Manager Administration (CCMA) software on a prepared server for the first time This will be the first CCMA server on the network. The System Readiness Check window indicates under the software tab that Web Server Internet Information Service (xx) is not installed on the server. The installation wizard was stopped.

 

What should be done to connect the error?

 

A.

Return the installation wizard and ignore the message

B.

Continue the installation wizard, then download and install IIS before rebooting

C.

Re-install the Windows operating system with IIS Service

D.

Using Windows 2008 Server Manager, Add Role that will install IIS

 

Answer: D

 

 

QUESTION 6

A customer is implementing a SIP-based Avaya AuraTM Contact Center The customer currently has Avaya Aura ME (Midsize Enterprise) system installed (Formerly known as MBT-Midsize Business Template)

 

 

 

 

Which protocol is used to transfer messages between the Avaya Aura ME AES (Application Enable Service) component and the Contact Center Manager Server (CCMS) component?

 

A.

Meridian Link Protocol

B.

H323

C.

TR/87

D.

Application Module Link (AML)

 

Answer: C

 

 

QUESTION 7

When installing SIP-based Avaya AuraTM Contact Center, what component provides Voice Processing for calls entering the contact center?

 

A.

Media Processing Server (MPS’)

B.

Call Pilot

C.

Media Application Server (MAS)

D.

Avaya AuraTM Midsize Enterprise (MBT)

 

Answer: C

 

 

QUESTION 8

In a customer’s Local Area Network, some segments in the network do not allow multicast for transmitting data.

 

When configuring the Contact Center Manager Administration (CCMA) using the RTR Registry Settings (Real-Time Reporting), how can network bandwidth usage be limited?

 

A.

In the Output Rate box, type the maximum number of simultaneous outputs that the server is directed to allow

B.

In the Output Rate box, type the minimum number of simultaneous outputs that the server is directed to allow

C.

In the Unicast Sessions box, type the maximum number of simultaneous unicast sessions that the server is directed to allow

D.

In the Minimum Unicast Sessions box, type the minimum number of simultaneous unicast sessions that the server is directed to allow

 

 

 

 

 

Answer: C

 

 

QUESTION 9

Which main components on Avaya AuraTM for Midsize Enterprises (formerly known as MBT), must be configured to integrate with Contact Center Manager Server (CCMS) in an Avaya AuraTM Contact Center environment?

 

A.

System Platform, Media Server and Utility Server

B.

Cdom, WebLM License Manager and XEN Server

C.

SIP Enablement Services, Application Enablement Services and Communications Manager

D.

Office Communications Server, Media Application Server and Converged Office Server

 

Answer: C

 

 

QUESTION 10

Which three items will back up using the Contact Center manager Administration (CCMA) Backup and Restore utility? (Choose three)

 

A.

Access Classes

B.

Emergency Help configuration settings

C.

Partitions

D.

Real-Time Reporting configuration settings

 

Answer: ABD

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