[Free] New Updated (October) Avaya 6207 Real Exam 31-40

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QUESTION 31

A technician has just installed an Aura Contact Recording (Avaya CR) system that uses Station Bulk Recording, the customer has provided the list of extensions, login IDs and skills that need to be recorded, and the technician wants to try one first to validate the configuration.

 

Which statement describes how to verify that the system is configured correctly?

 

A.

Add one of the agent login IDs in the table “Station to be Recorder” under “Operation/Station Bulk| Recording”. Then verify from Recorder Status/Ports that one the recorder ports has been assigned to the extension where the agent is logged in, and that the state shows “Connected”.

B.

Add one of the extensions in the table “Station to be Recorder” under “Operation/Station Bulk Recording”. Then verify from Recorder Status/Ports that one of the recorder ports has been assigned to the extension, and that the state shows “Connected”.

C.

No extensions in the system need to be configured as they will automatically be picked up by the system, once the field “Filter Calls by VDN and/or Skill Hunt Group” under Operation/ Station Bulk Recording” has been populated with the skills provided.

D.

Add one of the extensions in the table “Station to be Recorder” under “Operation/Station

 

 

 

 

Bulk Recording”. Then verify from Recorder Status/Ports that one of the recorder ports has been assigned to the extension, and that the state shows “Idle”.

 

Answer: B

 

 

QUESTION 32

A technician has successfully installed the Avaya Aura Viewer software on a client site, and is in the process of configuring the software by adding a new system. In the configuration window a Contact Platform Database must be added.

 

What is the name of the database used by Viewer?

 

A.

ContactStore

B.

EWareCalls

C.

EWareDatabase

D.

Recorder database

 

Answer: B

Explanation: 125 Avaya Contact Recorder Planning, Installation and Administration Guide

 

 

QUESTION 33

A technician has successfully installed the Avaya Aura Quality Monitoring (Avaya QM) software on a client site, and needs to configure the Software.

 

 

 

 

 

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What needs to be configured at level1?

 

A.

Switches

B.

Data Connections

C.

Servers

D.

Sites

 

Answer: D

Explanation: Page 33 Quality Monitoring Configuration Guide

 

 

QUESTION 34

A technician has successfully installed the Avaya Aura Quality Monitoring (Avaya QM) software on a client site, and needs to configure the software. The Avaya QM solution is being deployed as a single server solution. As part of the configuration the Voice Cards must be specified.

 

 

 

 

Which kind of voice card should be created?

 

A.

Dialogic D/240JCT

B.

Dialogic D/82JCT

C.

VR1000

D.

Dialogic DSE DL-300x

 

Answer: B

Explanation: Page 297 Quality Monitoring Configuration Guide

 

 

QUESTION 35

A
customer has requested the Avaya Aura Work Force Optimization Rls. 10.1 software be installed. Which release of Avaya Aura Contact Center does the customer need for successful integration?

 

A.

Avaya Aura Contact Center 3

B.

Avaya Aura Contact Center 1

C.

Avaya Aura Contact Center 5

D.

Avaya Aura Contact Center 6

 

Answer: D

 

 

QUESTION 36

A technician has installed an Avaya Aura Contact Recording (Avaya CR) system in an environment where two default gatekeepers have been provided, and only one Avaya Application is enablement Service (AES) server is being used.

 

Which parameter allows automatic re-registration of recorder ports?

 

A.

Insert the switch connection name configured on AES in the field “Avaya Communication Manager Name”.

B.

Insert the two gatekeepers IP addresses, separated by a comma in the field “AE Server Address Name”.

C.

Insert the two gatekeepers IP addresses, separated by a comma in the field “Address of Communication Manager”.

D.

Insert the first gatekeeper address IP address into the field “Avaya Communication

 

 

 

 

Manager Name”, as the second gatekeeper is redundant and needs only to be configured on the AES server.

 

Answer: A

 

 

QUESTION 37

After installing the Avaya Aura Call Recording (Avaya CR) it is discovered that there are other Avaya nd.ird services accounts present in the system, apart from root and witness account.

 

What are two reasons this would occur? (Choose two.)

 

A.

They were automatically installed during the Avaya CR install process using the Graphical User Interface (GUI).

B.

They were created by a dedicated patch for Avaya CR.

C.

They were installed from the kickstart file (ks.cfg) during the Operating System (OS) installation.

D.

The accounts were created when the cs-services package was installed as a part of the Avaya CR system.

E.

Avaya Customer Support installed them from a special script per the customer’s request.

 

Answer: AC

 

 

QUESTION 38

A technician has successfully installed the Avaya Aura Centralized Archiving software on a client site.

 

Which database does Avaya Aura Centralized Archiving use to determine which calls need to be archived?

 

A.

Witness Database

B.

EWareCalls Database

C.

Media Database

D.

License Database

 

Answer: B

 

 

 

QUESTION 39

A technician is installing Avaya Aura Quality Monitoring (Avaya QM) in a multiple server solution. On which server does Java need to be installed?

 

A.

the Database server

B.

the BDR server (stand alone)

C.

the eRecorder server (stand alone)

D.

the Communication Manager

 

Answer: B

Explanation: Page 103Quality Monitoring Installation Guide

 

 

QUESTION 40

A technician has successfully installed the Avaya Aura Contact Recording (Avaya CR) software client site, and needs to configure the software.

 

Which three supported types of recording can be done on the Linux version of the Avaya CR? (Choose three.)

 

A.

Conferenced

B.

Station Bulk

C.

Station Exec

D.

Trunk Bulk

E.

TDM lap points

 

Answer: ABC

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