[Free] New Updated (October) CompTIA 220-802 Real Exam 401-410

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QUESTION 401

A technician recently installed a new video card in a PC. The PC already has integrated video on the motherboard. When the technician turns on the PC, there is no video. Which of the following is MOST likely the cause?

 

A.

The motherboard BIOS version is out of date.

B.

The incorrect video card drivers are installed.

C.

The power connector for the video card is unplugged.

D.

The video card is unsupported by the motherboard.

 

Correct Answer: C

Explanation:

http://www.tomshardware.com/forum/338600-33-unplugged-graphics-card-plugged-ba
ck-display-help

 

 

QUESTION 402

A user’s CRT display is not displaying colors correctly. Turning the display to the right or left sometimes temporarily corrects the problem. Which of the following should the technician check?

 

A.

The video card display driver

B.

The CRT power cable

C.

The video cable

D.

The CRT On Screen Display (OSD)

 

Correct Answer: C

Explanation:

http://forums.arcade-museum.com/archive/index.php/t-168393.html

 

 

QUESTION 403

A laser printer is producing completely blank sheets. Which of the following processes should the technician check FIRST?

 

A.

Fusing

B.

Paper handling

C.

Transfer

D.

Development

 

Correct Answer: D

Explanation:

http://www.fixyourownprinter.com/forums/laser/34861

 

 

QUESTION 404

A Windows user states that every time they hit certain letter keys on their notebook, a number appears instead of the letter. Which of the following items is MOST likely the cause of this problem?

 

A.

The user enabled sticky keys.

B.

The user changed the keyboard character set.

C.

The user enabled accessibility options.

D.

The user enabled num lock.

 

Correct Answer: D

Explanation:

http://www.howtogeek.com/forum/topic/crazy-num-lock-problem

 

 

 

 

QUESTION 405

A Windows 7 desktop PC has crashed (i.e. BSOD) several times indicating a possible RAM problem. Which of the following is an OS built-in tool that can be used to test this problem?

 

A.

Windows System Restore

B.

Windows System File Checker

C.

MSCONFIG

D.

Windows Memory Diagnostic

 

Correct Answer: D

Explanation:

http://howto.cnet.com/8301-11310_39-57569731-285/test-your-ram-with-windows-memory-diagnostic-tool/

 

 

QUESTION 406

After installing a new multifunctional printer, an administrator realizes the flatbed scanner does not scan any documents. Which of the following is the MOST likely reason of the issue?

 

A.

The scanner lock switch on the device is locked.

B.

The printer driver was installed incorrectly.

C.

The multifunction printer’s USB cable was plugged into the incorrect port.

D.

The scanner’s alignment and calibration was not performed.

 

Correct Answer: A

Explanation:

http://www.justanswer.com/printers/6cceg-scanner-lock-switch-error-message.html

 

 

QUESTION 407

After replacing a motherboard on a customer’s laptop for a no sound issue, a technician realizes that there is intermittent wireless connectivity on the laptop. Which of the following should the technician perform FIRST?

 

A.

Reinstall the driver of the WiFi card.

B.

Check to see if there is a wireless switch on the laptop and its current position.

C.

Replace the wireless card because it is not fully compatible with the new motherboard.

D.

Check if the WiFi antenna is connected properly to the wireless card.

 

Correct Answer: D

Explanation:

https://communities.intel.com/thread/38676

 

 

QUESTION 408

After updating the device drivers for a video adapter, a user reports they are only able to view a portion of the screen and the text is very large. Which of the following is MOST likely the cause?

 

A.

Refresh rate set too low

B.

Refresh rate set too high

C.

Resolution set too low

D.

Resolution set too high

 

Correct Answer: C

 

 

QUESTION 409

After connecting a laptop to an external monitor, no display is detected and the monitor goes into sleep mode. Which of the following should be attempted FIRST to correct the problem? (Select TWO).

 

A.

Change the input mode on the monitor

B.

Reboot the operating system

C.

Reload the display adapter drivers

D.

Toggle the display using the keyboard shortcut

E.

Verify network connectivity

 

Correct Answer: AD

Explanation:

http://wikinorm.wikidot.com/monitor-resolution-is-too-low

 

 

QUESTION 410

A technician has been dispatched to a customer site to diagnose an issue where the computer turns off intermittently. Upon arriving at the site, the technician detects a smoke smell coming from the computer. Which of the following is the BEST solution?

 

A.

Power down the system and replace the CPU.

B.

Power down the system and replace the power supply.

C.

Install an additional case fan for proper ventilation.

D.

Remove the side panel for proper ventilation.

 

Correct Answer: B

Explanation:

http://forums.cnet.com/7723-19411_102-375948/external-monitor-goes-to-sleep/

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