[Free] New Updated (October) CompTIA 220-802 Real Exam 621-630

Ensurepass

 

QUESTION 621

A user states that they are connected to a hotel’s wireless access point but cannot reach their email account. Which of the following should the user MOST likely perform?

 

A.

Agree to the web based terms of use

B.

Reinstall the wireless NIC drivers

C.

Turn off Windows firewall

D.

Change the wireless frequency

 

Correct Answer: A

 

 

QUESTION
622

A user reports that the power LED light flickers orange when the laptop is plugged in. Which of the following should the technician do FIRST?

 

A.

Reseat the battery.

B.

Place the laptop on the docking station.

C.

Check the power options in Control Panel.

D.

Restart the laptop.

 

Correct Answer: A

 

 

QUESTION 623

A user has reported their computer boots into Windows install each time they power up their computer. Which of the following is the MOST likely cause of this problem?

 

A.

An install disk was left in the multimedia drive.

B.

The system is booting from the utility partition.

C.

The system is booting PXE from the server.

D.

The boot sector needs to be repaired.

 

Correct Answer: A

 

 

 

QUESTION 624

The network administrator is called to assist a user, Joe, who has trouble accessing his network drive. Joe states he logs on with his credentials with no problem, however, when he attempts to access a folder via UNC the system asks for credentials. Which of the following is the BEST explanation for this?

 

A.

Joe is logging in with a disabled network user name.

B.

Joe does not have local share permission to access that folder.

C.

Joe is logging in to the local user account.

D.

Joe is not typing in the correct network password.

 

Correct Answer: C

 

 

QUESTION 625

The technician is dispatched to a multi-function device that users print and copy from all day. The technician is told pages that are copied all have a line on them on the left hand side of the page. The technician prints a printer test page and does not see the line on the page. The technician’s NEXT step would be which of the following?

 

A.

Replace the toner cartridge to eliminate the lines.

B.

Print from another workstation to recreate the problem.

C.

Close the trouble ticket and document no trouble found.

D.

Copy a printed page to recreate the problem.

 

Correct Answer: D

 

 

QUESTION 626

A user just bought an iPad and wants to connect to their work email. The user’s employer has a Microsoft Exchange server for email. Which of the following would the technician configure to allow the user to access email on the iPad?

 

A.

DNS, DHCP

B.

IMAP, SNTP

C.

Devices are incompatible

D.

POP3, SMTP

 

Correct Answer: D

 

 

QUESTION 627

A technician has just implemented a fix on a user’s PC. Which of the following would be the technician’s NEXT step?

 

A.

Determine cause

B.

Inform the user

C.

Document the fix

D.

Test the fix

 

Correct Answer: D

 

 

QUESTION 628

A technician has discovered that there is an issue with the configuration of DirectX. Which of the following utilities would allow the technician to resolve this issue?

 

A.

MSINFO32

B.

DXDIAG

C.

REGEDIT

D.

MSCONFIG

 

Correct Answer: B

 

 

QUESTION 629

A technician has replaced the CMOS battery on the motherboard. Which of the following is the reason why the technician did this?

 

A.

BIOS password was set incorrectly

B.

System would not shut down properly

C.

Video card was under powered

D.

Clock settings are not being maintained

 

Correct Answer: D

 

 

QUESTION 630

A user reports that their wireless connection is slow. The technician knows that the access point in use is an 802.11g. Which of the following could be the cause of the user’s issue? (Select TWO).

 

A.

User is too far from an access point

B.

User is experiencing interference from the refrigerator

C.

User’s PC is slow due to insufficient RAM

D.

User is using an 802.11b card

E.

Access point is not powered on

 

Correct Answer: AD

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